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We were sincerely glad to work as your extended arm in Turkey and to be of assistance to your clients in the past.

In order to serve you better and to improve our services, we would kindly ask you to participate in the following survey. Your valuable support will definitely guide us to enhance our services and to improve our performance for the future.
redst*r overall performance
COMMENTS Strongly Disagree Disagree Neither Agree Nor Disagree Agree Strongly Agree
It’s easy to communicate with redst*r staff.
redst*r Alarm-Center is easily accessible.
redst*r has a gradual experience in its field.
We always trust the knowledge of redst*r
redst*r always solves our problems.
redst*r always keeps our rights.
Response time of redst*r Alarm-Center is not sufficient.
There are many misunderstanding between redst*r staff and us.
We are not able to reach the redst*r Alarm–Center every time.
Please define three satisfactory qualifications of redst*r
Please define three unsatisfactory qualifications of redst*r
QUESTIONS Always Usually Sometimes Rarely Never
Were your customers satisfied with the assistance provided to them by redst*r on behalf of you?
Did you have any difficulties while communicating with redst*r?
Were your calls answered promptly?
Are you satisfied by the professionalism of our Alarm-Center?
Are you satisfied by the friendliness of our Alarm-Center?
Do you easily obtain 24-hour accessibility to redst*r?
Do you get on time performance?
Were you able to obtain the information you requested from redstar on time?
Were you able to obtain the information you requested from redst*r accurately?
Dou you have so much misunderstanding with redst*r staff.
What you advice redst*r to improve the quality of services you received.
Name Surname
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Thank you for your time and support!
redst*r aviation
sabiha gokcen international airport, Istanbul. phone: +90 216 560 0 772 pbx fax: +90 216 560 0 770 e-mail: redstar@redstar-aviation.com